Registration Flow

Policies and Procedures

Please read our Payment and Cancellation policies carefully. If you have any questions, don’t hesitate to let us know.

Payments

Upon registering for Spanish Immersion, there will be an initial deposit of $150 to reserve a space for the week(s) desired. This deposit goes towards your total and is refundable up to 10 days before the course begins. All course costs include breakfast, a light lunch during the break, and a weekly cultural experience.
 
Once Habla receives a new registration, we send a payment request for the initial deposit via PayPal to reserve a space for the week(s) desired. Habla will send the link to pay the remaining balance two weeks before the course begins. Payments made on weekends will be confirmed by Habla the following week.
 
If you have questions about payments, please contact hablaconnect@gmail.com

 

Spanish Immersion Cancellation Policies

If a student needs to cancel their reservation for Spanish Immersion, they may do so up to 10 days before the course begins for full reimbursement (including the initial deposit), minus a $50 processing fee.

If cancellations are made within 10 days before the start of the program, we cannot return the initial deposit of $150 but will gladly refund the course price, minus a $50 processing fee. Once a course has begun, we cannot issue refunds.

Habla Private Tutoring Cancellation Policy

If a student needs to cancel or reschedule a private tutoring session, notice must be given at least 24 hours in advance.

  • Cancellations made 24 hours or more in advance:
    The session may be rescheduled at no additional cost or credited toward a future class.

  • Cancellations made less than 24 hours in advance:
    The session will be considered used and is non-refundable and non-transferable.

  • No-shows:
    Sessions missed without prior notice will be forfeited and are non-refundable.

  • Tutoring packages:
    Sessions included in a package must be used within the agreed-upon timeframe at the time of purchase. Unused sessions are non-refundable.

HABLA ONLINE POLICIES

If you purchase a package, you can reschedule up to two classes.

If a class is not canceled within 24 hours before it is scheduled to begin, it cannot be refunded or rescheduled.

If you log into the online session within 30 minutes after the scheduled start time, the class will proceed. However, if the grace period of 30 minutes passes without logging in, the class will be canceled without a refund or rescheduling.

If a class starts late due to the student, the class will still end at the scheduled time. Class hours will not be extended because of a late start.

If you want to start a new package, please ensure payment is made 48 hours before the first class begins.

Group classes can’t be canceled or rescheduled.

If you have any questions, please write to us at yazminhabla@gmail.com